Claims Performance Standards Subcommittee
Committee Listing
The Claims Performance Standards Subcommittee is charged with considering possible changes to
the Claims Performance Standards as required by G.L. c. 175, ยง 113H. The Subcommittee reports to the Compliance Audit Committee.
2015 Subcommittee Members
| Mr. Steven M. Shiner - Chair |
MAPFRE U.S.A. Corporation |
| Mr. Donald F. Baldini |
Liberty Mutual Group |
| Mr. Francis N. Delage |
The Hanover Insurance Company |
| Ms. Ann-Marie Kendall |
Quincy Mutual Group |
| Ms. Elizabeth Kim |
Arbella Insurance Group |
| Mr. David E. Krupa |
Safety Insurance Company |
| Mr. Joshua A. Terry |
Amica Mutual Insurance Company |
| Ms. Marie-Armel Theodat |
R. Theodat Insurance Agency, Inc. |