The Telecommunications System is available from 7:00 a.m. to 6:00 p.m. (Eastern Standard Time), Monday through Friday. The system is not available during CAR's scheduled holidays. If you have any questions or problems, please contact Data Operations or call 617-338-4000.
September 4, 2015
It has come to our attention that, starting with version 45 of the Google Chrome browser, the use of Java plug-ins are no longer allowed. Because the Telecommunications section of the CAR website uses a java applet (Reflection for the Web) that requires Java plug-ins, companies will no longer be able to access our mainframe applications using Google Chrome. Accordingly, in order to use the CAR Telecommunications System applications, you will need to use a different browser such as Microsoft’s Internet Explorer or Mozilla’s Firefox.
Beginning with version 1.7.0_55 of Oracle’s Java 7 Runtime and version 1.8.0_20 of Oracle’s Java 8 Runtime, the Security Level default settings for this software are not compatible with Reflections for the Web, the software that CAR utilizes to connect users to the Telecommunications System. The following instructions
will resolve the connectivity issue. Please contact the Data Operations Department if you continue to experience problems after modifying your desktop settings.